Very lacking in the ability to follow a brief or adjust to input or feedback. Will use the term "process" to give the illusion of diligent effort and collaboration, but my portion of the "process" was largely ignored - feedback was not taken into account, I repeatedly had to check in on progress, and eventually, a generous deadline of 2 weeks turned into 2 months. I do hate to leave a bad review because there is some technical talent there, but in my 90 projects with 99Designs, this is the one of the very few that just did not work out.