The product teams can’t get feedback from their users because they have the impression to give their opinion for nothing, whether through polls, emails, or forums.

And they are right because most of the time, the methods used to get feedback give the feeling of not being listened to, even if what the user wants is relevant.

With WeLoop, users really speak for something. Whether their feedback is good or bad, there is a value to be drawn that must be delivered to the product team.