Brand & Business:
NeosVoc innovates and disrupts the approach towards collecting the Voice of Customer. It is a platform based on new technologies, which offers companies the opportunity to collect customer feedback, to increase the effectiveness of their products and services. It’s easy to use and follows the dialogue between brands and customers across physical (e.g. stores) and digital (e.g. websites and apps) channels. The data collected are reliable, giving the possibility to obtain metrics in real time.
Professionals from 35 to 50 who work in marketing and research.
A warm and natural approach that transmits trust, expertise, technology & knowledge with the aim to shorten or eliminate the wall between a brand and its customers to communicate effectively.
The mark has to be memorable, durable and somehow human. It has to work across various applications from print to digital and has to be motion ready.
Chromatically we expect it to be sparkling, dynamic and organic; organic means warm but also serious, because a lot of market research has been condensed in NeosVoc.